BUILDING TRUST IN UNIVERSITY-LEVEL ENGLISH LANGUAGE EDUCATION IN INDONESIA: A MIXED METHODS STUDY

Suryanto Suryanto

doi:10.25134/ijli.v7i1.9543

Suryanto Suryanto Universitas Muhammadiyah Yogyakarta https://orcid.org/0000-0002-8203-7653

DOI: https://doi.org/10.25134/ijli.v7i1.9543

Abstract

Trust in others is shown when an individual is prepared to prioritize their well-being without considering potential risks, driven by their unwavering belief in the moral integrity of others. The research investigates the degree of trust between students and teachers in English language instruction. It examines the underlying factors contributing to this trust and investigate the strategies teachers and students use to establish trust. The researcher used a mixed methods approach by integrating questionnaires and interviews to gather data for this study. The surveys were provided to 265 students using convenient sampling, while the interviews were purposefully conducted with ten lecturers and 18 students. The researcher used descriptive statistics to analyze the data obtained from the questionnaire. Given that 63.7 % of students express trust in their instructors, the findings suggest that the degree of trust between students and professors is typically positive in the context of university-level English instruction. The interview data were examined using open, axial, and selective coding techniques. The study's findings indicate a reciprocal trust between students and teachers, with students demonstrating a solid foundation for this trust. In response, lecturers possess effective strategies for cultivating students' trust

Author Biography

Suryanto Suryanto, Universitas Muhammadiyah Yogyakarta

Dr. Suryanto is a faculty member at English Language Education Department, Universitas Muhammadiyah Yogyakarta (UMY). He can be contacted at suryanto@umy.ac.id

From 2017 to 2021, he held the position of Dean of Language Education Faculty at Universitas Muhammadiyah Yogyakarta in Indonesia. Before assuming the role of dean, he held the position of director at the Centre for Teaching and Learning development from 2013 to 2017. This position consisted of supervising development of curriculum and implementing efficient instructional methods across the university. From 2006 until 2009, he held the position of director at American Corner, a centre that collaborates with the United States (US) government via the US Embassy.

He completed his undergraduate study at the State University of Yogyakarta in Indonesia, specializing in English language teaching (ELT). He then pursued a master's degree in TESL (Teaching English as a Second Language) at the International Islamic University Malaysia, and finally obtained a doctorate degree in English Education from Flinders University in Australia. He presented his keynote speeches at prestigious international conferences such as the 4th ILLANNS (The 4th International Conference on Issues In Language Teaching And Learning Amongst Non-Native Speakers) hosted by UiTM and the 2018 Sixth International Conference at Feng Chia University--Exploring the Uncharted Territories: Foreign Languages and Literature Teaching in Taiwan and Southeast Asia. His areas of research interest include English language teaching, curriculum and instruction, assessment, and technology in language teaching

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