An evaluation of the process of strategic management in urban councils in Zimbabwe
Abstract
The study sought to evaluate the process of strategic management in urban councils in Zimbabwe. This was in response to notable failure in service delivery by these key institutions in the country. A quantitative research approach was used in the study with a population of 3031. Using a cluster sampling technique, a sample size of 341 professional employees was drawn, using the Krejcie Morgan sample size determination table. Data was collected using a questionnaire after having been pilot-tested. and the reliability was tested through internal consistency, where Cronbach’s Alpha coefficient of above 0.7 confirmed the reliability of the research instrument. Data analysis was done using an SPSS version 23. Descriptive statistical techniques which include mean, standard deviation, frequency, and percentages were used in the analysis of data. The elements of the strategic management process which are strategic intent, strategy formulation, and strategy implementation were used as variables for evaluation. The findings of the study revealed poor compliance with the process of strategic management by urban councils in Zimbabwe. The results indicate a lack of strategic management practice in urban councils in Zimbabwe thus confirming their notable poor performance in terms of service delivery. It is therefore recommended that in practicing strategic management, urban councils in Zimbabwe comply with its process for enhanced performance.
Keywords: strategic intent; strategic management practice; strategic management process; strategy formulation; strategy implementation
References
References
Aliyu, S., Adekunle, M.K. & Abbah, O.D. (2022). Effect of Strategic Management on the Performance of Small and Medium Enterprises in FCT-Abuja. Direct Research Journal of Management and Strategic Studies, 3(5), 86-97. https://doi.org/10.26765/DRJMSS1703424
Chakanyuka, T. (2023, March 4). Who goes first? Gweru: a city without traffic lights. Gweru, The Chronicle
Chimutambgi, T. (2023, January 24). Health crisis looms in Harare as refuse piles up. Harare, The Herald
Constitution of Zimbabwe Amendment (No. 20) Act of 2013
Dennis, N.M., Ng’ong’a, A. & Faith, O.A. (2019). Strategic Management Practices by Beach Management Units in Bondo Sub County, Kenya. International Journal of Academic Research in Business and Social Sciences, 9(10), 229-241
Elbanna, S., Katheeri, B. & Colak, M. (2020). The harder firms practice strategic management, the better they are. Strategic Change, 29(5), 561-569. https://10.1002/jsc.2365
Eposi, E.M. & Potgieter, M. (2021). Service Quality strategy challenges for managers and frontline employees in the South African Post Office in the North West Province. International Journal of Financial Research, 12(5), 89-103 https://doi.org/10.5430/ijfr.v12n5p89
Kabeyi, M.J.B. (2019). Organisational strategic planning, implementation, and evaluation with analysis of challenges and benefits for profit and non-profit organisations. International Journal of Applied Research, 5(6), 27-32
Karengezeka, Y. (2023, January 26). Chitungwiza community fumes over poor drainage, Chitungwiza, The Herald
Lekara, B.P. & Hamilton, D.I. (2021). Basic model of the strategic management process. International Journal of Multidisciplinary Research and Growth Evaluation, 2(4), 19-23
Local Government Laws Amendment Act of 2008.
Mishra, S.B. & Alok, S. (2017). Handbook of Research Methodology: A Compendium for Scholars and Researchers. New Delhi, Educreation
Ndlovu, B. (2022, July 21) Diarrhoea outbreak in Bulawayo’s Ward 17, Bulawayo. The Chronicle
Ngure, S.W. (2022). The balance Scorecard as a strategic plan monitoring and evaluation tool: A Practical Approach. International Journal of Business Ecosystem and Strategy 4(2), 37-49
Nnia, M.I., Ugbam, O.C., Emmanuel, A.K. & Benedict, I.O. (2023). Examining How Strategic Management Practices Impact Organisational Performance: The case of Nigerian teaching hospitals. European Journal of Business Economics and Accountancy, 11(3), 1-17
Palladan, A.A. and Adamu, M.A. (2018). An overview of strategic management practices. Austin Journal of Business Administration and Management 2 (3), 1033,1 – 4
Ragab, M.A.F. & Arisha, A. (2017). Research Methodology in Business: A Starter’s Guide. Management and Organisational Studies 5(1), 1-23, https://doi:10.5430/mos.v5n1p1
Report of the Auditor-General for the Financial Year Ended December 31, 2018, on Local Authorities, (Available at https://www.auditorgeneral.gov.zw/downloads/category/4-local-authorities,accessed 29 September 2023).
Republic of Zimbabwe (2020). National Development Strategy 1.
Taylor, T.K., Muwowo, F. & Phiri, Z.L. (2018). Constraining Factors in Realising Strategic Plan Objectives by Local Authorities in Zambia: A case of Kitwe City Council. Strategic Public Management Journal, 4(7), 98-119, https://doi.1025069/spmj.433191
Urban Councils Act Chapter (29:15)
Uwa, K.L. (2021). Multivariate Analysis of the factors that influence strategic management practices among commercial banks in Nigeria. European Journal of Business and Innovation Research, 9(2), 27-38
Weyama, J.A. (2020). Organisational Culture: Its Effect on Strategic Planning Practices in Kenya (A survey of Public Secondary Schools in Migori County). Global Journal of Management and Business Research: An Administration and Management, 20(8), 41-50
DOI: https://doi.org/10.25134/ijbe.v6i2.8790
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Indonesian Journal Of Business And Economics