WORK IN THE 21ST CENTURY: THE CHANGING ROLE OF HUMAN RESOURCE MANAGERS
Abstract
This study examines the changing role of human resource managers in the 21st Century and the future of human resource management. There are an incredible number of pressures in today's organizations. To name a few: environmental pressures such as increasing globalization, rapid technological change, and tougher competition; organizational changes such as new organizational alliances, new structures and hierarchies, new ways of assigning work, and a very high rate of change; changes in the workforce, including employees' priorities, capabilities, and demographic characteristics. HR managers were given extra duties as a consequence of the COVID-19 pandemic, including ensuring that new regulations are followed, arranging for employees to work from home, redesigning the workspace to make it safer for both onsite staff and clients, and putting a greater emphasis on mental health issues among employees. The department of human resources has a vital role to play in assisting organizations in navigating through these transitions because of the pressures they face. But to fulfill this role, HR will need to add more perceived and actual value. This study concluded that the working environment may never be the same again as new situations arise and old ones are resolved, necessitating organizational-wide adjustments at the managerial and strategic levels. In order to guarantee that a proactive and effective approach is employed for present and future obstacles, HR department can successfully function as the link between staff members and higher management.References
Agustiana, V. (2017). Four square writing method applied in product and process based approaches combination to teaching writing discussion text. English Review: Journal of English Education, 6(1), 89-98.
Akhmaddhian, S. (2019). Citarum Authority Agency as the Commitment of the Government in the Conservation of Water Resources to Realize the System of Environmental-Based Water Management. Jurnal Dinamika Hukum, 19(1), 204-224.
Akhmaddhian, S. (2020). Discourse on Creating a Special Environmental Court in Indonesia to Resolve Environmental Disputes. Bestuur, 8(2), 129-138.
Arora, M., Prakash, A., Mittal, A., & Singh, S. (2021). HR analytics and artificial intelligence-transforming human resource management. 2021 International Conference on Decision Aid Sciences and Application (DASA), pp. 288–293. https://doi.org/10.1109/DASA53625.2021.9682325.
Arraniri, I., Maulana, Y., Komarudin, M. N., & Gunawan, W. H. (2024). The Influence Of Financial Performance On Returns With Esg As An Intervening Variable. International Journal of Economics, Business and Accounting Research (IJEBAR), 8(2).
Arwianto, Y. D., Firmansyah, A., & Iskandar, I. (2023). KOMPETENSI PEGAWAI, SISTEM INFORMASI, BUDAYA ORGANISASI, KUALITAS PEMERIKSAAN KEBERATAN DI BIDANG KEPABEANAN: PERAN MODERASI KEPEMIMPINAN. Ultimaccounting Jurnal Ilmu Akuntansi, 15(1), 75-94.
Baker, M. Gartner, Inc. (2021). 9 future of work trends post-covid-19. Retrieved from https://www.gartner.com/smarterwithgartner/9-future-of-work-trends-post-covid-19 on March 25th 2024.
Beatty, R. W., & Schneier, C. E. (1997). New human resource roles to impact organizational performance: From "partners" to "players." In D. Ulrich, M. R. Losey, and G. Lake (Eds.), Tomorrow's HR management: 48 thought leaders call for change. Boston: Harvard Business School Press.
Bingham, S. (2020). How HR leaders can adapt to uncertain times. New York: Harvard Business Review.
Chowdhury, S., Dey, P., Joel-Edgar, S., Bhattacharya, S., Rodriguez-Espindola, O., Abadie, A., & Truong, L. (2022). Unlocking the value of artificial intelligence in human resource management through AI capability framework. Human Resource Management Review, 33(1), https://doi.org/10.1016/j.hrmr.2022.100899
Collings, D. G., Nyberg, A. J., Wright, P. M., & McMackin, J. (2021a). Leading through paradox in a COVID‐19 world: Human resources come of age. Human Resource Management Journal, 31(4), 819 –833. https://doi.org/10.1111/1748-8583.12343.
Darmawan, E., Yusuf, F., Suseno, E., Budianto, H., & Maesyaroh, S. (2021, June). Decision support system for the selection of exemplary teachers using profile matching method. In Journal of Physics: Conference Series (Vol. 1933, No. 1, p. 012013). IOP Publishing.
Dessler, G. (2020). Human resource management, 16th Edition. new York: Pearson Publishers.
Dirani, K. M., Abadi, M., Alizadeh, A., Barhate, B., Garza, R. C., Gunasekara, N., & Majzun, Z. (2020). Leadership competencies and the essential role of human resource development in times of crisis: A response to covid-19 pandemic. Human Resource Development International, 23(4), 380-394. https://doi.org/10.1080/13678868.2020.1780078
Fatmasari, D., Harjadi, D., & Hamzah, A. (2022). Error Correction Model Approach As A Determinant of Stock Prices. TRIKONOMIKA, 21(2), 84-91.
Fatmasari, D., Harjadi, D., & Hidayat, A. (2022). Analysis of Economic Improvement to Reduce Poverty in 2016-2020. Khazanah Sosial, 4(4), 757-764.
Fitriani, L. K., & Wulandari, L. (2021). Organizational Citizenship Behavior in the Construction of Islamic Boarding School: A Structural Model. Jurnal Minds: Manajemen Ide Dan Inspirasi, 8(1), 141-154.
Gunawan, W. H., & Wachyuni, W. (2020). Information Technology and Market Orientation on the Competitiveness and Performance of a Kuningan's Tourism Activity. Jurnal Minds: Manajemen Ide dan Inspirasi, 7(2), 105-116.
Harbart, T. (2021). The pandemic has expanded the role of HR. Retrieved from https://www.shrm.org/hr-today/news/hr-magazine/fall2021/pages/pandemic-expands-role-of-hr.aspx on March 25th 2024.
Harjadi, D., & Arraniri, I. (2022). Implementation of Supply Chain Management to Improve the Performance of Cirebon Batik SMEs. The journal of contemporary issues in business and government, 28(1), 230-236.
Harjadi, D., & Fatmasari, D. (2017). Implementation of Integrated Marketing Communication in Image of Private Higher Education. TRIKONOMIKA, 16(2), 63-67.
Harjadi, D., & Gunardi, A. (2022). Factors affecting eco-friendly purchase intention: subjective norms and ecological consciousness as moderators. Cogent Business & Management, 9(1), 2148334.
Harjadi, D., & Nurfatimah, S. (2021). Brand Switching Behavior From Samsung To Oppo Among Millenials. Trikonomika, 20(1), 41-46.
Harjadi, D., Fatmasari, D., & Hidayat, A. (2023). Consumer identification in cigarette industry: Brand authenticity, brand identification, brand experience, brand loyalty and brand love. Uncertain Supply Chain Management, 11(2), 481-488.
Harjadi, D., Suhardi, D., & Ayisiyah, N. (2019). Electronic-Word Of Mouth And Product Quality On Buying Interest Through Trust In Online Shops. Trikonomika, 18(2), 74-79.
Harjadi, D., & Fitriani, L. K. (2024). Interest In Transacting: The Role Of Lifestyle And The Effectiveness Of Advertising On Instagram Social Media. EconBank: Journal of Economics and Banking, 6(1), 151-160.
Hisbih, T. A., Fitriani, L. K., & Supriatna, O. (2023). Pengaruh Beban Kerja, Stres Kerja Terhadap Turnover Intention Karyawan Dengan Workplace Wellbeing Sebagai Variabel Mediasi. Entrepreneur: Jurnal Bisnis Manajemen Dan Kewirausahaan, 4(03), 109-125.
Horovitz, B. (2022). How the Pandemic has Propelled HR Chiefs into the Boardroom. Retrieved from https://time.com/6145096/hr-pandemic-hiring-burnout on March 25th 2024.
Iskandar, I. (2019). Change management: Concept, application, and its relevance for higher education management. Journal Of Educational Experts (JEE), 2(1), 27-32.
Iskandar, I., & Anggraeni, S. (2022). EFFECTS OF FAMILY SUPPORT MODERATION ON THE INFLUENCE OF ATTITUDES, SUBJECTIVE NORMS, AND SELF-EFFICACY ON ENTREPRENEURSHIP INTENTIONS. International Journal of Economics, Business and Accounting Research (IJEBAR), 6(1), 361-366.
Iskandar, I., Rianawati, Y., Pradja, N. S., Jumantini, E., & Mulyati, S. (2024). The Influence of Business Environment On Entrepreneurial Behavior Through Motivation and Competitive Advantage as Mediators. Jurnal Entrepreneur dan Entrepreneurship, 13(1), 29-42.
Jahidah, N., Sofyan, M., & Suteja, J. (2024). EXTERNAL AND INTERNAL BANKING FACTORS ON THE INTERMEDIATION FUNCTION OF STATE-OWNED BANKS. Jurnal Riset Bisnis dan Manajemen, 17(2), 1-16.
Johnson, H. E. (1997). Don't send me one of those typical human resource people: A true life adventure story. In D. Ulrich, M. R. Losey, and G. Lake (eds.), Tomorrow's HR management: 48 thought leaders call for change. Boston: Harvard Business School Press.
Lesmana, A. S., Wiharno, H., Maulana, Y., Supriatna, O., & Rahmantya, Y. E. K. (2024). PREDIKTOR KINERJA IHSG DENGAN PENDEKATAN ERROR CORRECTION MODEL. Equilibrium: Jurnal Penelitian Pendidikan dan Ekonomi, 21(01), 113-124.
Manalu, V. G., & Adzimatinur, F. (2024). How Digital Transformation Can Affect Product Innovation Performance MSMEs: Evidence from West Java. Jurnal Aplikasi Manajemen, 22(1), 253-266.
Manalu, V. G., Nurhayati, S., & Setyanto, R. P. (2023). The moderating effect of competitive intensity on foresight capability and product innovation of SMEs in Indonesia. Problems and perspectives in management, 21(1), 219-229.
Manalu, V. G., Rahimi, F., & Akbar, I. (2023). Entrepreneurial Orientation and Product Innovation Performance of MSMEs in West Java: Foresight Capabilities as a Mediating Variable. Khazanah
Masruroh, R., Budiman, A., Dodi, D., Komarudin, M. N., & Irawan, N. (2024). Self Control and Organizational Commitment Views of Cyberloafing Behavior. JURISMA: Jurnal Riset Bisnis & Manajemen, 14(1), 167-174.
Masruroh, R., Disman, D., Feniawati, A., & Maulana, Y. (2023). Peran Budaya Organisasi Dan Equal Employment Opprotunity Dalam Meningkatkan Kinerja Pegawai. Prosiding FRIMA (Festival Riset Ilmiah Manajemen dan Akuntansi), (6), 639-651.
Masruroh, R., Komarudin, M. N., & Fatimah, E. (2023). Pengaruh Kompetensi terhadap Kinerja Pegawai Melalui Motivasi sebagai variabel Mediasi. Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (Jebma), 3(1), 100-109.
Masruroh, R., & Supriadi, Y. N. (2018). Analysis of Factors Affecting Employee Engagement.”.
Nursafaah, A., Syarifudin, O., & Masruroh, R. (2022). the EFFECT OF LEADERSHIP, ORGANIZATION CULTURE, AND COMMUNICATION ON EMPLOYEE WORK DISCIPLINE. Maro: Jurnal Ekonomi Syariah dan Bisnis (M-JESB), 5(2), 208-217.
Massimino, P. (2023). How COVID-19 changed the field of human resource management. Journal of Business and Economic Studies, 27(2), 1 – 17.
Maulana, Y., & Wiharno, H. (2022). Fintech P2P lending dan pengaruhnya terhadap pertumbuhan ekonomi Indonesia. Indonesian Journal of Strategic Management, 5(1).
Maulana, Y., Damayanti, L. D., & Syafrudin, O. (2022). The Influence of Work Environment and Work Motivation to Employees Work Discipline at PT. Alido Poultry Shop. Indonesian Journal of Business and Economics, 5(1).
Maulana, Y., Komarudin, M. N., Gunawan, W. H., & Yusuf, A. A. (2022). the Influence of Fintech Digital Payment and P2P Lending on Indonesia’S Economic Growth. International Journal of Economics, Business and Accounting Research (IJEBAR), 6(3), 2185-2195.
Maulana, Y., Marliani, A., & Komarudin, M. N. (2024). The Impact of Debt Policy, Dividend Policy, and Investment Decisions on Value Creation (Study of Coal Mining Companies listed on the IDX for the 2018-2022 Period). International Journal Administration, Business & Organization, 5(2), 48-55.
Maulana, Y., Nugraha, N., Disman, D., & Sari, M. (2023). The Effect of Financial Fundamentals on Stock Returns with Sustainability as a Intervening Variable. Jurnal Ilmu Keuangan Dan Perbankan (JIKA), 12(2), 317-328.
Maulana, Yasir, Ayus Ahmad Yusuf, Puspo Dewi Dirgantari, and Ratih Hurriyati. "Marketplace Strategic Positioning Analysis." Al-Amwal: Jurnal Ekonomi dan Perbankan Syari'ah 15, no. 1 (2023): 101-111.
Maurer, R. (2020). Job interviews go virtual in response to COVID-19. Retrieved from https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/job-interviews-go-virtual-response-covid-19-coronavirus.aspx on March 25th 2024.
Meister, J. (2022). Top ten HR trends for the 2022 workplace. Retrieved from https://www.forbes.com/sites/jeannemeister/2022/01/05/top-ten-hr-trends-for-the-2022-workplace on March 25th 2024.
Nurlaila, A., Karyaningsih, I., Kosasih, D., Adhya, I., Giwantara, M., & Walinda, W. (2024). Perbanyakan Mikoriza Indigenus Taman Nasional Gunung Ciremai dengan Berbagai Tanaman Inang. Jurnal Ilmu Pertanian Indonesia, 29(1), 90-98.
Okolie, U. C. (2018). Challenges of human resources management in Nigeria: A review. Journal of Management Science, 16 (2), 101-116.
Okolie, U. C., & Airhunmwunde, O.V. (2018). The strategic importance of job analysis as a basic human resource management technique. Professor Bassey Andah Journal of Humanities and Social Sciences, 11, 20 – 43.
Okolie, U. C., Irabor, I. E., & Udom, I. D. (2017). A comparative study of human resource management and personnel management. International Journal of Research in Arts and Social Sciences, 10 (1), 152-165.
Oktoma, E., Nugroho, M. A. B., & Suryana, Y. (2023). E-learning as a platform in studying english among EFL learners: benefits and barriers. English Review: Journal of English Education, 11(2), 405-412.
Rahmantya, Y. E. K., & Djazuli, A. (2019). Hospital’s competitive advantage through service quality, information systems and Islamic work ethics. Problems and Perspectives in Management, 17(2), 193.
Rich, L., LeMay, S., & Helms, M. (2022). Sense-making and resilience for human resources in crises: Lessons from crisis-purposed organizations. Journal of Organizational Psychology, 22(1), 81 – 98.
Siregar, Z. M. E., Masruroh, R., Syamsuri, A. R., Jaya, R. I. K., & Adam, D. H. (2022). Locus of Control on Pro-Environmental Behavior: The Role of Attitude toward Pro-Environmental Behavior. International Journal of Social Science and Business, 6(3), 416-425.
Suhardi, D. (2021). DEVELOPING CAPACITY BUILDING SMEs IN WEST JAVA. International Journal of Economics, Business and Accounting Research (IJEBAR), 5(1), 264-274.
Sumarni, S., Adiastuty, N., & Riyadi, M. (2022). KEMAMPUAN PEMECAHAN MASALAH NON RUTIN MAHASISWA PADA TOPIK SEGIEMPAT. AKSIOMA: Jurnal Program Studi Pendidikan Matematika, 11(1), 563-576.
Sumarni, S., Adiastuty, N., Riyadi, M., Nisa, D. K., Restu, A. M., & Lestari, I. T. (2023). ANALISIS KEMAMPUAN LITERASI MATEMATIKA SISWA SMP DALAM MENGERJAKAN SOAL PISA UNCERTAINTY AND DATA CONTENT. AKSIOMA: Jurnal Program Studi Pendidikan Matematika, 12(1), 725-738.
Sunarjo, W. A., Manalu, V. G., & Adawiyah, W. R. (2021). Nurturing Consumers'green Purchase Intention On Natural Dyes Batik During Craft Shopping Tour In The Batik City Of Pekalongan Indonesia. Geo Journal of Tourism and Geosites, 34(1), 186-192.
Suryani, Y., Nurfitriani, F. N., Pratiwi, R. T., Hasan, M., Arisah, N., Aeni, N., & Dzhelilov, A. A. (2024). Developing E-Module Accounting Cycle based on Problem-Based Learning (PBL): Can it Improve Students' Critical Thinking Abilities?. Jurnal Iqra': Kajian Ilmu Pendidikan, 9(1), 82-96.
Syafrudin, O., Junaedi, J., & Maulana, Y. (2024). THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP AND WORK MOTIVATION ON EMPLOYEE WORK DISCIPLINE. Indonesian Journal Of Business And Economics, 7(1).
Ulrich, D. (1997). Human resource champions: the next agenda for adding value and delivering results. Boston: Harvard Business School Press.
Votto, A., Valecha, R., Najafirad, P., & Rao, H. R. (2021). Artificial intelligence in tactical human resource management: A systematic literature review. International Journal of Information Management Data Insights, 1(2), 1 – 15. https://doi.org/10.1016/j.jjimei.2021.100047
Wachjuni, W., Mahsyar, J. H., & Oktaviani, W. (2024). Increase Interest Visiting Tourism In Kuningan Regency. Jurnal Ilmiah Ekonomi Bisnis, 29(2), 270-283.
Wachyuni, W., & Gunawan, W. H. (2021). Business Opportunities for Novice Business People in Moment Car Free Day Kuningan Regency West Java. International Journal of Economics, Business and Accounting Research (IJEBAR), 5(2).
Wiharno, H., Lesmana, A. S., Maulana, Y., & Komarudin, M. N. (2023). Stock Portfolio Optimization in Bullish and Bearish Conditions Using the Black-Litterman Model. Jurnal Manajemen dan Kewirausahaan, 25(2), 92-104.
Yunengsih, W., Sopiyan, P., & Masruroh, R. (2023). The Effect of Hedonic Shopping Motivation and Shopping Lifestyle on User Impulse Buying Shopee E-Commerce (Study on Majalengka University Students). Finance and Business Management Journal, 1(1), 13-27.
Farshchi, S. (2020, May 14). How Covid-19 is changing the role of the chief human resources officer. Retrieved from https://www.benefitspro.com/2020/05/14/how-covid-19-is-changing-the-role-of-the-chief-human-resources-officer on March 25th 2024.
Adiastuty, N., Waluya, S. B., & Aminah, N. (2020, August). Neuroscience study: Gender and mathematical creative thinking skills in vocational high school students. In Journal of Physics: Conference Series (Vol. 1613, No. 1, p. 012056). IOP Publishing.
Adiastuty, N., Riyadi, M., & Nisa, A. (2021, June). Neuroscience study: analysis of mathematical creative thinking ability levels in terms of gender differences in vocational high school students. In Journal of Physics: Conference Series (Vol. 1933, No. 1, p. 012072). IOP Publishing.
