DEVELOPING ENGLISH FOR TOURISM MATERIALS TROUGH STAKEHOLDERS’ NEEDS ANALYSIS
Main Article Content
Abstract
Banyumas currently grows well in various aspects especially in tourism. Tourism plays an important role in this regency because it becomes one of the mainstays of Banyumas revenue sector. A phenomenon occurs today is the number of hotels in Banyumas arises every year. It is very important to prepare human resources; especially those who have good skills in tourism and English. This paper aims at explaining the stakeholders’ overview of skills needed, topic needed, and difficulties encountered. The stakeholders here are tour agencies, hotels, and Youth, Sports, Culture and Tourism Office of Banyumas Regency. This is a qualitative research method which has several research steps. First, library study is a method of collecting data and it is also used to compile research instruments. The second step is to share the questionnaires to the sampling and the last is analysing the results. The results of this study showed that; 1) the required skills are speaking (100%), listening (75%), writing (25%), and reading (25%), 2) 80% of the topics offered in the questionnaire are required by all stakeholders. The topics are about hotels and tourism materials, and 3) difficulties encountered in active cooperating with tourism industry, less practice in explaining tourism city map, and listening different accents such as English speakers from China, Japan, and India. In conclusion, these findings regarding the skills and topics needed can be used to develop English for Tourism materials.
Keywords: English for tourism; English for specific purposes; needs analysis; developing materials; tourism; Banyumas.Article Details
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
References
Cohen, L. (2005). Research methods in education. New York: Rutledge Taylor & Francis Group.
Darrel, H. (2018). Analysis of students’ feedback for a tourism English course based on group projects. Tokyo: Faculty of International Tourism, Toyo University. Retrieved October 19, 2018 from
https://toyo.repo.nii.ac.jp/?action=pages_view_main&active_action=repository_view_main_item_detail&item_id=10145&item_no=1&page_id=13&block_id=17.
Kementrian Pendidikan dan Kebudayaan. (2008). Panduan umum pengembangan silabus. Jakarta: Kemendikbud RI.
Kementrian Pendidikan dan Kebudayaan Republik Indonesia. (2011). Kerangka kualifikasi nasional Indonesia. Retrieved October 1, 2018 from http://www.dikti.go.id/files/atur/KKNI/Penyusunan-LO-Prodi.pdf.
Pitana, D. (2009). Pengantar ilmu pariwisata. Yogyakarya: Penerbit Andi.
Richard, J. C. (2001). Curriculum development in language teaching. Cambridge: Cambridge University Press.
Snow & Kamhi-Stein. (2006). Developing a new course for adult learners. New York: TESOL Inc.
Sugiyono. (2009). Metode penelitian pendidikan: Pendekatan kuantitatif, kualitatif dan R & D. Bandung: Alfabeta.
Trang, B. T.T., (2015). Needs analysis of English language use in tourism: A case study of international travel companies in Vietnam. Unpublished master thesis. College of Language Arts, I-Shou University.